Thursday, April 8, 2010

City Rolls Out Universal Metering Program

The City is rolling out a water meter program to convert remaining flat rate residential accounts to meters.

About 1 in 5 homes, or 50,000 or so flat rate accounts need to new water meters installed to comply with the Water Utility Bylaw, which requires all homes in Calgary have water meters by the end of 2014.

“We will be contacting remaining flat rate account holders to schedule the installation of their meter,” says Paul Fesko, Manager Strategic Services, Water Services.

“Water meters are a key to achieving our goals of reducing water consumption. They are an effective tool for reducing water consumption because they allow customers to monitor, manage and pay for the actual amount of water they use,” says Feski. “You don’t have to wait until we are in your community. Give 3-1-1 a call to arrange a free meter installation.”

Calgary’s water supply is limited and our growing population places increasing demands on the Bow and Elbow rivers. In 2005, City Council adopted the goal of reducing water consumption by 30 per cent over 30 years with the intention of better managing our water resource.

The metering program is occurring on a community-by-community basis, beginning with Coventry Hills, McKenzie Lake, McKenzie Towne and Cranston. Households with flat rate accounts in these communities will receive a phone call or letter from The City and CMI Services in the coming weeks. CMI Services, which has partnered with The City to install meters, will schedule an appointment and provide information about the installation process and tips for managing water bills.

Residents of Harvest Hills, Country Hills, Panorama Hills, Chaparrel, Douglasdale and Douglas Glen will be contacted by CMI later this spring.

For more information about meter installation appointments, how to use your meter to manage your water bill and other water-wise tips, visit or call 3-1-1.

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