Friday, July 20, 2012

We'd welcome your feedback at

If you’ve visited lately, you may have been prompted by a customer satisfaction tool asking for feedback on your experience with our website.

Before you click No, thanks, let me explain how this new feature can help us, help you.

It will only take three to four minutes of your time to help us by providing feedback on our content, search functionality, look and feel, site performance and navigation. We want to know reasons you’re satisfied with the site and reasons you’re dissatisfied. And don’t worry; all responses are anonymous as there is no private data collected through the survey. 

Using this information, we'll continually update content on to make it easier to find what you’re looking for and provide a tool that works best for all Calgarians.

“It’s going to give us critical information on what people want to be and what it should provide. This tool will provide valuable input as we move forward and offer a broader array of services and access options to citizens,” says Team Leader Corporate Web Services, Paul Taylor.

The survey has been designed to randomly pop-up on users of the site so it won’t appear to everyone, every time. But, if it pops up on your screen, please take a few minutes to let us know how we’re doing and let us know what you want us to do.

It’s that simple.

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