Thursday, August 2, 2012

Bylaw Bill says goodbye

After more than three decades serving Calgarians, Bylaw Boss, Bill Bruce is calling it quits, sort of.

“It’s been a great career, I’ve had many opportunities presented to me by The City of Calgary,” says Bruce, Director of Animal & Bylaw Services, who will retire on Friday, Aug. 3.

Bill started with The City's Traffic Operations department in 1981, where he spent a number of years. He was then asked to complete a two-year stint with the Board of Commissioners . Bill then moved on to a position in Animal & Bylaw Services where he's helped promote responsible pet ownership, kept noisy vehicles in check and ensured city side walks are snow-free for the past 12 years.

Bylaw enforcement is a difficult job, but Bill's people-focused approach has helped him not only become a household name, but a recognizable face credited with changing attitudes towards compliance.

"We’ve got tremendous staff here that are so committed to public service and to problem solving. I think that’s the part we enjoy the most, is when we can see an issue in the community that’s causing a lot of angst or concern and we can move in fairly quickly with some solutions, work with the community and actually see positive change in a very short time.”

Bill's hobbies include woodcarving, photography and playing  guitars; however, this public servant will only spend about a month vacationing south of the border before returning to work on a special project for The City starting September 4.

Bill's advice for his successor,“listen more than you talk and really try to be fair.”

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