Tuesday, October 30, 2012

City celebrates Citizen Satisfaction Survey results with HEARTYYC Contest



The 2012 Citizen Satisfaction Survey results are in and 81 per cent of Calgarians believe that The City of Calgary fosters a city that is inclusive and accepting of all.

“The survey shows that Calgarians are happy with their municipal government—with increases in satisfaction since 2010,” said Mayor Nenshi.

Other notable highlights include:
  • 88 per cent say the quality of life in Calgary is ‘good.’
  • 83 per cent of Calgarians rated The City’s quality of service as consistently high.
  • 81 per cent of Calgarians say they are satisfied with City programs and services.
  • 74 per cent believe that Calgary is moving in the right direction to ensure a high quality of life for future generations.
“This year we’ve received the highest overall satisfaction rating with 95 per cent of Calgarians recognizing the work The City does every day,” said City Manager, Owen Tobert. The survey proves to be an encouraging report card for City employees. “We strive to put citizens at the centre of everything we do,” adds Tobert.  “We are proud of The City employees’ efforts to provide quality services.”

The survey also found that 89 per cent of citizens are proud to be Calgarians.

“It’s no secret that Calgarians love this city and love living here,” said Mayor Naheed Nenshi.

To celebrate, The City of Calgary is having a HeartYYC contest and inviting Calgarians to post why they love living in Calgary on The City’s Facebook page. Contest judges include Karen Ball, Kris Demeanor, and Simon Mallett—well-known individuals who continue to make Calgary the best place to live.

The complete survey findings and contest rules are available on calgary.ca

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