Has power been restored to your neighbourhood after this week’s storm, but you still don’t have electricity?
Your ‘service masthead’ may have been damaged. This is the part of the electrical connection on your house that connects to the main overhead power lines.
If your home’s service masthead is damaged, you will need to hire a qualified electrician to make electrical repairs to your home before ENMAX can restore power.
You can use the local listings or get a referral to find an electrician and make sure they have a City of Calgary business license (contact 311 to verify), who will obtain electrical permits on your behalf.
The City works closely with ENMAX to restore power to residential communities as quickly as possible. A qualified electrician can pull permits without delaying repairs to your property by applying online before work begins or the following business day.
Visit Calgary.ca for more information on restoring your home’s electricity.