Friday, August 8, 2014

Electronic circulation pilot for commercial development permits

As part of Planning and Development’s eServices initiative, we’re investigating electronic alternatives to our current paper-based circulation process for Development Permit applications. We want to reduce the number of paper plans our customers have to print and provide as part of the application and review process.

An electronic circulation process would have many benefits for The City and our customers:
  • 24/7 access, upload and review plans anywhere an internet connection exists
  • Simpler way to submit and manage plans
  • Improve the circulation and review process for customers, city partners and Council
  • Cut customer printing costs
  • Reduce our impact on the environment
On July 1, 2014, we began the electronic circulation process by piloting/testing the new process with the largest commercial planning files The City receives. Commercial Development Permit applicants are invited (commercial, multi-residential or industrial buildings) to voluntarily upload an electronic copy of their plans as part of the application process.

The pilot runs to the end of November 2014. Feedback from our customers, City partners and employees will be used to determine overall interest, shared value and improvements. This feedback will help us determine the next steps for electronic circulation at The City.

To learn more about the pilot, progress and results visit

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