Wednesday, January 24, 2018

FAQ: 2018 property/business assessments and Customer Review Period

On January 4, 2018, The City mailed over half a million property and business assessment notices. Here are answers to some frequently asked questions (FAQ) about the process and how it may affect you.

Where can I find my property’s assessed value?

You can find the assessed value of your property or any other Calgary property online using Assessment Search. You do not have to log in to search for assessed values, however, for more detailed information (including your previous year's assessment, your tax information and specific property details) you can log into Assessment Search using your City myID account.

For more information on how to use Assessment Search, see the help guides for property owners and business owners.

How is my property assessed?

Your property assessment notice sent in January is based on your property’s market value, the amount it likely would have sold for last July 1, and improvements to its physical condition as of Dec. 31.

Assessors look at many factors including your property’s details such as age, location, lot size, additions or renovations and sales of similar properties in the neighbourhood in the last three years.

Your assessed property value goes through internal checks and balances and a provincial audit before the notice is mailed to you in early January.

What if I don’t agree with the assessed value?

If you have any questions or concerns about your assessment, contact Assessment at 403-268-2888 during the Customer Review Period from Jan. 4 to March 12, 2018.

Your assessor may be able to resolve your concerns without the need to file a formal complaint.

Changes can only be made to your 2018 property assessment if you inquire about it during the Customer Review Period.

Changes cannot be made to your tax bill mailed at the end of May.

If you still disagree with your assessment, visit the Assessment Review Board for more information and/or to file a complaint online.

Formal complaints with the Assessment Review Board can only be made between Jan. 4 and March 12, 2018.

How does my assessment affect my property taxes?

Your property assessment is used to determine your share of taxes, relative to all properties in Calgary, to meet The City's budget needs.

Once Council has set the tax rate, your assessment is then multiplied by the tax rate and the result is your share of property tax shown on your tax bill.

Assessments are based on the fair market value of your property last July 1. Real estate data on all properties sold in Calgary in the previous three years are analyzed. Your individual assessment comes from the analysis of sold properties in your neighbourhood that are very similar to yours.

Your property tax can change from year to year if your property’s assessed value increases or decreases greater than the change in the overall assessment base or if additional revenue is needed by The City to provide services.

You can search for your current property assessment using Assessment Search.

Learn how your property is assessed.

More information

Where can I get more information?

If you have questions about property tax, contact 311.
For tax related FAQs, visit Property tax and assessment Frequently asked questions
You can learn more budget, assessment and taxes at
Assessment information –
Property tax information –
Tax Instalment Payment Plan (TIPP) –
Property Tax Assistance Program (PTAP) –

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