Monday, November 28, 2011

Windstorm damage information

The City of Calgary wishes to thank Calgarians for their assistance, patience and understanding during the windstorm on November 27, 2011. An Alberta Emergency Alert was issued at 2 p.m. during the storm and Calgarians responded appropriately, reducing the potential for harm. No major injuries were reported; in fact, only one firefighter sustained minor injuries from falling glass in the downtown core.

The clean-up is well under way. The City is asking all citizens to be aware of potential hazards such as debris or downed trees. Calgarians are asked to help their community by reporting any unsafe situations.  If citizens see things such as downed power lines or trees affecting public safety that have not yet been addressed, they should call 9-1-1. Non-life threatening situations – such as debris in parks that does not pose an immediate danger – can be addressed by calling 3-1-1.

Residents who sustained wind damage during the storm on November 27 are encouraged to document damage to their homes and property. Wind-related damage is covered by most homeowner insurance policies. It is recommended that homeowners document all damage in writing and with photographs. This kind of backup will greatly assist in expediting an insurance claim.

Homeowners who have tree-related damage should also document it. If a fallen tree has damaged private property, homeowner insurance should cover the damage. Call your insurance company as soon as possible for assistance.  If a tree on public property has fallen or is damaging public infrastructure (such as a playground or park), call 3-1-1.  If a tree on public property (like a park or boulevard) has damaged your property, call 3-1-1. Homeowners should note that The City cannot respond to calls regarding damage to private property unless it is caused by a tree on public property or is life-threatening (property damage is NOT considered life-threatening). For assistance in removing large downed trees on private property, homeowners should contact a tree specialist or arborist.

Debris from the storm can be taken to any of the three Calgary landfills: Spyhill (6600- 112 Avenue N.W.); East Calgary (3801 – 68 Street S.E.); and Shepard (12111 – 68 Street S.E.). Homeowners can deposit debris free of charge; inform the scale person at the landfill that it is debris from the November 27th storm. Smaller debris can be deposited in residential black carts. Please ensure that the discarded debris meets City of Calgary standards for disposal (search “preparing garbage for pick-up” on or call 3-1-1 for more information).

For more information on dealing with the aftermath of the storm, Calgarians can call 3-1-1.

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