Due to your generosity, we have documented a great deal of information to support our understanding that we are at our best when we are:
- Focused on outcomes for citizens, and
- Working together – with team members, across silos and with citizens.
“It has been an absolute privilege to learn from our colleagues about who we aspire to be and, to also be honest about what stops us from working together or focusing on outcomes," says Beth Gignac, project lead. "Now that we have that knowledge, it’s time for each of us to be take our individual responsibility seriously and implement what we know into our systems and day-to-day work."
Accountability for coaching the implementation of our culture throughout our organization will soon transfer to Human Resources and examples of collaborative initiatives taking place with our front line operations staff in Parks, Roads, Waste & Recycling, and Water are being celebrated and shared.
“There is still a lot of work to be done and everyone who has contributed their ideas to the project has provided the blueprint for the way we will work together moving forward,” Gignac adds. “If anyone is interested in learning more or joining one of the communities of practice we've helped put in place I hope they won’t hesitate to contact me directly."
The Cultural Transformation Project was the largest staff engagement in The City’s history. On behalf of our organization and each participant, the team was honoured to receive the Platinum Facilitation Impact Award from the International Association of Facilitators, as well as Organization of the Year from the International Association of Public Participation.