Monday, April 11, 2016

National Public Safety Telecommunicators Week recognizes 9-1-1 responders

National Public Safety Telecommunicators Week is the week set aside each year to recognize the extraordinary work and efforts of our emergency communications officers, the true first responders and unsung heroes of 9-1-1.

Every day people depend on the skill, expertise and commitment of the men and women who work in public safety telecommunications. These individuals help save countless lives by responding to emergency calls, dispatching emergency responders and equipment, and providing moral support to citizens in distress.

Take some time this week to say thank you to the first of the first responders, always there for you!

Mayor's proclamation

Mayor Naheed Nenshi has proclaimed April 10-16 as Public Safety Telecommunicators Week in the city of Calgary. This proclamation recognizes the work done every day by the more than 300 emergency communications officers to ensure that they are meeting service standard and offering
their best to the citizens of Calgary.

Calgary 9-1-1 celebrates 10th anniversary

In 2006, the call centres for Calgary Police Service, Calgary Fire Department and Calgary Emergency Medical Services were combined to create Calgary 9-1-1. Over the past 10 years, Calgary 9-1-1 has evolved and grown. From the launch of Text to 9-1-1 capabilities for Deaf, hard of hearing and speech impaired communities, to becoming an Accredited Centre of Excellence in the field of medical call evaluation by the International Academies of Emergency Dispatch (IAED).

Calgary 9-1-1 strives to be the model of excellence in public safety in Canada. As one of the only tri-services 9-1-1 centre in Alberta, Calgary 9-1-1 is committed and dedicated to making the city and surrounding areas safe for all citizens.

Submitted by Erin Madden and Kaila Lagran, Community Services

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