As follow-up to the recent eight days of snow, City crews have begun work in residential communities on local streets. Since that work has begun citizens have begun to contact The City. Our hope is to clear up some of the uncertainty surrounding the plowing we do in residential communities.
An interim Snow and Ice Control policy was put in place last winter to guide City crews. A policy is necessary to make a clear statement of the intent of The City of Calgary winter maintenance operations. It establishes the priorities, standards and service levels of the snow and ice control program and was subject to review and approval of City Council.
In accordance with this policy, City crews will only plow snow, not completely remove snow from roads, unless Calgary experiences extreme weather like we did last winter. Snow plowing differs from snow removal. Removing snow from all city streets is incredibly costly, and not a realistic option in the context of our current budget. Snow plowing may result in windrows on one or both sides of the road. The clearing of windrows left by City equipment at intersections, lane entrances and bus stops will be the responsibility of the City and will be cleared as soon as is practical.
On residential roads, the current interim policy states that: The clearing of windrows in front of driveways left by snow plowing equipment shall be the responsibility of the abutting property owner. If snow plowing equipment is used, attempts will be made to keep driveways clear, but any spillage shall be the responsibility of the abutting property owner. The Roads Maintenance Manager will have the discretion to assess complaints, regarding windrows left due to plowing operations. If assessed as being greater than 30 centimetres in height, the Roads Maintenance Manager or Designate has the authority to direct the removal of the windrow with City crews. Otherwise, such windrows left by snow plowing equipment shall be the responsibility of the abutting property owner to clear.