Trees that pose a risk to public safety will be the main priority. Currently 311 is experiencing higher than normal call volumes and we appreciate your patience as we work to prioritize our efforts.
What to do
- If a tree has fallen and poses a life threatening emergency or if a power line is sparking or on the ground, please stay away and contact 911
- If your tree has fallen on your private property and does not pose a danger, contact a local arborist
- To report a City tree that has fallen on your property, or any other fallen tree on City property such as a pathway, road or sidewalk, please use the 311 mobile app for iPhone and Android under the category "Report concern not listed" or use the online form to report your concern without any wait time
- ENMAX is aware of power outages throughout the city. Find updated information on power outages at enmax.com/outages or via the Trouble Line at 403-514-6100
- Brush and debris may be taken to any of The City's three landfills free of charge
- Trees blocking highly used traffic and pedestrian areas, access routes for emergency vehicles, or those at risk of falling are also a priority.
- Trees down on back lanes are the responsibility of the adjacent homeowner to remove.
- After a storm event like this, it’s a good time to inspect your own trees for storm damage. Consider hiring a company that employs International Society of Arboriculture (ISA) Arborists to perform the inspection. For more information and other tips, visit calgary.ca/trees
- All three City landfills will accept tree debris from 7:30 a.m. to 7:30 p.m. Garbage and recyclables will not be accepted after 5:00 p.m. Tipping fees continue to be waived for all tree debris that is not mixed with other garbage.
- Beginning Saturday, September 13, citizens can access all 33 of The City's leaf & pumpkin drop-off locations to dispose of damaged tree limbs.